Still a pain in the ass...

This year, the country is celebrating her 50th anniversary as a nation and yet, until today, it is still a pain in the ass to liaise with the government agencies. The efficiency of their customer service and their work ethics have not changed one bit and honestly, I have resigned to the fact that it will never improve.

Early morning, I headed to the JPN HQ in PJ to apply for my IC for the umpteenth time. I know I should have been more careful... The thing is, I'm really quite careless and I easily lose my belongings and I really have to work hard on it this year. Anyways, I knew I had to queue and wait to get it done but what pissed me off so bad was not the waiting (small baby, read this: not the waiting, k? hehehe) but the attitude of the staff.

Imagine if you were in my situation: you arrived there very early and you're 3rd in line. You need to wait for an hour or so till they open their doors (which is fine) but when they finally do, they tell you that they would only start attending to walk-in customers at 10:00 am! The reason? Because they have to prioritize the applications of those who were affected by the floods in Johor!

Dude, don't get me wrong. I totally sympathize with the families that were affected by the floods but honestly, does it make sense what they said? I know it's the HQ but aren't the IC's processed somewhere else in the office? I mean, for God's sake, they are the front-liners: do they really process the IC's? If they told us that they are still on their holiday moods, truthfully, I would have understood but they chose to belittle our intelligence by coming up with the most ludicrous reasons! Blah!

Oh well…

Malaysian Boleh!


Related Posts with Thumbnails